Courtesy and professionalism of our Phone Representatives
Timeliness in responding to your needs
Knowledge and expertise of the Salesperson
Communication and follow-up from the Salesperson
Courtesy and professionalism of the Installation Team
Expertise and workmanship of the Installation Team
Condition of the work area after job completion
Was the warranty discussed with you? YES
Were our maintenance agreements explained to you? NO
What brought you to our company? INTERNET
Please select your top 3 reasons for choosing our company: PRICE, SALESPERSON, REPUTATION
How likely would you be to use our company again?
How likely are you to recommend our company to a friend, colleague or family member?
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COMMENTS:
So far awesome.
-Ben P.
Courtesy and professionalism of our Phone Representatives
Timeliness in responding to your needs
Knowledge and expertise of the Salesperson
Communication and follow-up from the Salesperson
Courtesy and professionalism of the Installation Team
Expertise and workmanship of the Installation Team
Condition of the work area after job completion
Was the warranty discussed with you? YES
Were our maintenance agreements explained to you? NO
What brought you to our company? QUALITY CONNECTIONS MAGAZINE
Please select your top 3 reasons for choosing our company: PRODUCT, PRICE, FIRST IMPRESSION
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How likely are you to recommend our company to a friend, colleague or family member?
Please rate your overall experience with our company
-Lesley B.
Courtesy and professionalism of our Phone Representatives
Timeliness in responding to your needs
Knowledge and expertise of the Salesperson
Communication and follow-up from the Salesperson
Courtesy and professionalism of the Installation Team
Expertise and workmanship of the Installation Team
Condition of the work area after job completion
Was the warranty discussed with you? YES
Were our maintenance agreements explained to you? YES
What brought you to our company? TRANE
Please select your top 3 reasons for choosing our company: TIMELY RESPONSE, PRODUCT, SALESPERSON
How likely would you be to use our company again?
How likely are you to recommend our company to a friend, colleague or family member?
-Carmen M.
Courtesy and professionalism of our Phone Representatives
Timeliness in responding to your needs
Knowledge and expertise of the Salesperson
Communication and follow-up from the Salesperson
Courtesy and professionalism of the Installation Team
Expertise and workmanship of the Installation Team
Condition of the work area after job completion
Was the warranty discussed with you? YES
Were our maintenance agreements explained to you? NO
What brought you to our company? DIRECT MAIL
Please select your top 3 reasons for choosing our company: FIRST IMPRESSION, PRODUCT, TIMELY RESPONSE
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COMMENTS:
The workers were fast and efficient and left no trace of themselves when they walked out the door. The equipment greatly exceeded our expectations.
-Stephen G
Courtesy and professionalism of our Phone Representatives
Timeliness in responding to your needs
Knowledge and expertise of the Salesperson
Communication and follow-up from the Salesperson
Courtesy and professionalism of the Installation Team
Expertise and workmanship of the Installation Team
Condition of the work area after job completion
Was the warranty discussed with you? YES
Were our maintenance agreements explained to you? NO
What brought you to our company? I AM A PRIOR CUSTOMER
Please select your top 3 reasons for choosing our company: PRODUCT, PRICE, REPUTATION
How likely would you be to use our company again?
How likely are you to recommend our company to a friend, colleague or family member?
-Vicki D.
Courtesy and professionalism of our Phone Representatives:
Timeliness in responding to your needs:
Knowledge and expertise of the Salesperson:
Communication and follow-up from the Salesperson:
Courtesy and professionalism of the Installation Team:
Expertise and workmanship of the Installation Team:
Condition of the work area after job completion:
Was the warranty discussed with you? YES
Were our maintenance agreements explained to you? YES
What brought you to our company? I AM A PRIOR CUSTOMER
Please select your top 3 reasons for choosing our company:
SALESPERSON,
REPUTATION,
TIMELY RESPONSE
Courtesy and professionalism of our Phone Representatives:
Timeliness in responding to your needs:
Knowledge and expertise of the Salesperson:
Communication and follow-up from the Salesperson:
Courtesy and professionalism of the Installation Team:
Expertise and workmanship of the Installation Team:
Condition of the work area after job completion:
Please select your top 3 reasons for choosing our company:
SALESPERSON,
REPUTATION,
PRICE
COMMENTS:
Cool Sunshine Heating and Cooling did an excellent job installing our two A/C units. They were very careful working in the house and around tricky landscaping outside!
“We purchased a furnace and air conditioner from Cool Sunshine in Oct. of 2020. They were very professional and were able to complete the installation quickly. We started using the air conditioner in late Spring of 2021 and discovered a problem. The Cool Sunshine folks responded quickly, found the problem and fixed it. This issue was even covered by the warranty. We ended up getting some landscaping done and had to have Cool Sunshine move the air conditioner out and then back into place. Even though this was one of their busiest times (with 90+ degree days), Cool Sunshine fit us into their schedule so we didn't have to go too long without our air conditioning. The representatives that came to do the work were courteous, knowledgeable and kind.”